"After sweating it out all day in an 85 degree trailer waiting on "the other guys" to make time for us, out of desperation our office staff contacted Carter to come to our rescue. Economy made my family a priority and worked diligently until our AC was fixed and our family could stay comfortably. Customer service is top notch! If you don't want to be left hanging around, don't even bother calling "the other guys", let Economy Air Heating & AC come take good care of you like they did us!"
-Emily and Chris
"I noticed my AC unit was leaking after a bought my first house and called Carter based on these reviews. I was not disappointed. They came cleaned up my unit and told me how to maintain it. These guys are very friendly and helpful."
"In the middle of the night, I noticed the AC unit at our house was not cooling. The compressor would not kick on and was making a humming sound. I was worried that we would be not be able to get the unit repaired since it was the weekend. I called around to a few AC repair companies early Saturday morning and Carter Pitts was the only one to answer the phone. He was at my house within an hour. He was able to replace a capacitor that had gone bad. He also performed routine maintenance and cleaning to make sure noting else was keeping the compressor from running properly. I highly recommend Economy Air and will use them again in the future."
"Right on time!"
"Carter really helped us out by performing a very thorough HVAC home inspection. He takes pride in his work and pays great attention to detail. We will definitely be using him in the future for our HVAC needs."
"Absolutely the best service experience I have ever had. The technician/owner showed up pormptly and serviced the ac unit in a very timely fashion. He was very knowledgeable and educated me about the problem. If you need ac repair definitely give Economy a call. Plus they offer a student discount!"
"They came out to my house within two hours of me calling and found my problem quickly. I would definitely recommend to everyone."
"Carter is thorough, quick, and informative. I wouldn't trust anyone else! He is also very sweet and quiet, not one to make you feel uncomfortable about having a maintenance worker come in and out of your house. Give him a call!!"
"We received the most efficient service today. Our AC was not working and we needed it. I couldn't believe how timely the response was, and how thorough. The owners are wonderful people and very economically (as their name states) repaired our system. As soon as they were here, the system started cooling. We also discussed their recommendations on improvements, and their knowledge of the regulations and wonderful attitude made it a pleasure. I didn't want them to leave! I now have someone I can call at any hour and any day and I know they will be there. That's rare for today."
"Was hands down the best service received. Very friendly and down to earth about prices and timing. Called in and within the hour I had my air conditioning back up and running. I will never use another heating and air conditioning company!"
"He did a wonderful job. I will Highly recommend Economy Air"
"Did a good job. If you have an problem they will come and fix it"
"Our 14-year old air conditioner has major leak issue in the compressor unit. We phoned Economy Air based on the review we got from yp.com. The owner answered our request for repair in a very timely manner (he came the next day, and it was a Saturday). He did quite a thorough job identifying and repairing the leak, but he informed us the fix would be a mere temporary measure based on the age of the unit and the repairing experiences he got with the brand we had (Trane). We went with his recommendation on a unit by Bryant. The team came on the following Saturday (another weekend) to perform installation. They replaced the compressor unit (outside unit), the indoor unit in our attic, put in refrigerant and tested in 6 hours. The owner went extra yards inviting home air conditioning expert from Alabama Power to carry out an investigation. I checked the Consumer Report for reliability/repair history, Bryant/Carrier seemed to enjoy a better review. However, each case is different, and only time will tell about our unit. As for workmanship, I would recommend Economy Air based on my experience."
"My heater failed. I called two other technicians over the course of the year who came and made an honest effort but there was no error code or obvious problem. The heater would simply stop working several hours after being turned on. Mr. Pitts was extremely thorough. He fixed the heater. He was prompt. His charge was entirely reasonable. I recommend his service without hesitation or reserve."
"Economy Air was quick to respond and inexpensive. Call them"
"This was my second time to use Economy Air Heating and AC. I used them again because Carter just does a great job. Very professional and punctual person who wants to provide great customer service to everyone who calls. He came right out informed me of the problem and had it fixed fast. But what I love most is that he is detailed in his work. He made sure to clean the unit for me and that my drain pipe was unclogged. So I tell you, give him a call today! You will not be disappointed! I know I will use them as long as I live in Auburn!!"
"They did a great job, very pleased with the work."
"I appreciate the fact that Carter was on time and fixed my air conditioner in about 30 minutes. He explained the problem, gave me a few suggestions, and answered my questions with no hesitation. Very knowledgeable!"
"I would defiantly recommend Economy Air!! They were able to fix my AC the same day I called and for a great price! Great customer service and excellent experience!!"
"I am a new customer of Economy Air, and wanted to share my great experience. Owner Carter Pitts came to our home in response to an air conditioner repair request. He was punctual, professional, and extremely knowledgeable. He immediately identified the problem with our air conditioning, and set to work to clean and repair our system. When the repair was complete, he gave me detailed information about the problem, and recommended a cost effective service plan to keep our system running at its best. A very important factor to me was that he took our dog's safety into account when fully cleaning the outdoor condenser, making sure not to leave anything behind that could be a danger. My husband and I are very grateful for the fantastic service we received, and would recommend Carter Pitts to anyone in need of heating or AC service or repair."
"Service was great! Will use again!"
"Extremely helpful and quick, I could not recommend a more economic or friendlier company."
"Based on history, I dreaded calling for AC help but after reading the reviews I called Economy and I am so happy I did. Carter came in and quickly found the issue to cool our home. He then walked through the house looking at all the duct work and inspecting the entire heat pump system inside and out. He cleared the area around the outside unit and serviced all portions. The prices were wonderful and I know now that I have a reliable company to call. I enjoyed learning from him and I could tell how knowledgeable he was and how trustworthy he is. Today as a pleasure."
"Service was very friendly and professional. Made it to my house to fix my unit as soon as possible. They went out of their way to explain what I needed to do to keep my ac running (filters, cleaning, etc) Even took down appliance information for future reference. I will definitely be using them again"
"I would recommend this company to anyone. I contacted them on a Friday afternoon and they promptly sent a repairman. Tim showed up on time and was very professional. He took the time to explain the problem and made sure everything was taken care of. I was also pleasantly surprised with their rates which were more than fair. I couldn t be happier with this company."
"I called him on a Sunday and carter came straight out to our house. I will continue to use him for years to come."
"When I called Carter at 4:30 in the afternoon he arrived in 30 minutes. I'm sure this isn't typical, but it would have been easy for him to put it off until the next day. His work was thorough and effective, and at a reasonable price. He also cleaned out the condensate lines at no charge, an extra service that isn't usually done for free if even at all. I'd certainly use him again."
"Don't think twice, call Economy Air today. Carter came out late Friday on a holiday weekend after his doctor total him to go home and get some rest. We were close to the pharmacy here he was headed and he stopped by and worked on our AC issue until it was fixed, the sun was no longer up. What can you say about Carter: honest, kind, hard working, fair and he knows his AC's. We are a new permanent customer. Oh,he also got rid of the noise the compressor was making that was irritating us and the neighbors for month and no one seemed to be able to fix."
"Highly recommend this company!!! Prompt, professional and their rates are a lot less than other companies with superior service. Our repairman Tim was very informative and took care of the job. Thanks again for the outstanding service."
"The services Are world class. There prices were excellent and more than fair. I strongly recommend This company. Be sure to ask about there discounts!"
"Excellent service and work. Quoted a more than fair price and did not increase charge extra time was needed. Went above and beyond to help and be prompt with service. I would definitely recommend this company to anyone"
"Very Professional, Great Company and quality of work is excellent. Would not hesitate recommend Economy Air to anybody that needs A/C work . Completely satisfied with my experience with Economy Air."
"Very Proffessional, Fast Response Time. All Arround good Company to call! Pricing beat leading competitiors by hundreds of dollars and quality of work exceeded expectations. Would HIGHLY recommend Economy Air to anybody that needs A/C work . Very Satisfied with my experience with Economy Air !! A+ Rating"
"The Service tech arrived promptly At scheduled time. Was very friendly and knowlegable and helpful In helping me make the decision to replace my unit. I felt the price he gave me was more than fair. I would recommend Economy Air to anyone and feel good about it."
"I highly recommend this professional company. I was very impressed with the service."
"Excellent Service!! They saved me thousands of dollars by fixing a problem no one could. All other companys just wanted to sell me a new unit. Thank you so much!!!!"
"I've had Carter come out for a service call and install a new heat pump. I couldn't be happier with the service. He is always prompt, very professional and charges very reasonable prices. I'd recommend Economy Air to anyone without question."
Call us anytime and we'll be there!
"Where Comfort Matters!"